Odoo Support
Ongoing maintenance, upgrades, and 24/7 issue response.
An always-on support retainer with SLA-backed response times. We monitor your Odoo instance, patch security advisories, apply version upgrades, and resolve user tickets through a single shared workspace — so your team never feels stranded.
What's included
- L1/L2/L3 ticket support
- SLA-backed response (1h critical, 4h high)
- Quarterly security patching
- Major version upgrade planning
- Performance monitoring
Why it pays off
- ▸No surprise downtime
- ▸Fixed monthly cost, no hourly billing
- ▸Continuity even if your in-house admin leaves
Deliverables
- ✓ SLA contract
- ✓ Shared ticket workspace
- ✓ Monthly health report
Ideal for
Live Odoo installations without a dedicated internal Odoo admin.