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5 Make-or-Break Factors in ERP Implementation

2025-01-15 · 5 min read

After 80+ go-lives across the Kingdom, these are the patterns that separate success from sunk cost.

Most ERP failures aren't technical. They're organizational. Here's what we've learned from 80+ implementations.

1. Executive sponsorship is non-negotiable The C-suite has to own the project — not delegate it. Decisions must clear in days, not committees.

2. Process first, software second Map your real flows before configuring screens. Replicating broken processes in a new ERP just digitizes the dysfunction.

3. Data is the project Budget 25–35% of effort to cleansing master data. Garbage in, garbage out — there is no software fix.

4. Train relentlessly People are the hard part. Train early, train hands-on, train again post go-live. Champions inside teams matter more than slide decks.

5. Phase the rollout Start with finance and inventory. Add modules in waves. Big bang only works on Discovery Channel.

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